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Frequently Asked Questions and Troubleshooting

What is the Transportation Improvement Program?

The Transportation Improvement Program (TIP) documents how the Greater Kansas City area will prioritize the limited transportation resources available to meet the needs of the region. The TIP contains priority surface transportation projects that are proposed to receive federal, state and local funding within the metro area, and will be carried out in the next five years. The TIP is developed by MARC in cooperation with the Kansas and Missouri Departments of Transportation, local governments and public transportation agencies.

What if I have a question about a project?

To find out more information about a project, contact the project sponsor, which is listed in the Results panel when you click on a project for details. For general questions about the TIP or the map, e-mail tip@marc.org.

I moved a map element (Tools, Results, etc.) off the screen. How can I get it back?

If you accidentally move an element outside the visible window, you can move it back by using the browser's scrollbars to scroll the window until the element is visible, then drag it back to the main area of the window.

In Results from an identify or query, when I check a feature to highlight it on the map, the feature does not get highlighted.

The administrator of the site may have disabled this ability. If the map uses ArcIMS software and returning geometry is disabled, then the Web site won't highlight features.

Error messages

Session has timed out from extended inactivity. A new session must be started to use this application by closing this browser and reopening.

The web application will time out after 20 minutes of inactivity. To continue, either close and reopen the browser at this application, or refresh the browser window. Pressing the Ctrl key while also pressing the F5 key will refresh most browsers. Or, click in the address bar and click Go or press Enter. This will reload the site. Any changes you had made and any unsaved edits, if applicable, will be lost.

An unhandled exception has occurred: There was an error in the callback.

The web application may have timed out. Try holding the Control key (Ctrl) down and clicking the browser's Refresh button to restart the web application. If the error continues, please report the problem to the website administrator.

Application Error - Page_Error - serverObject

In this case, the normal web page does not appear, just this error message. A number of problems may be causing this error. The server may have too many users. In this case, wait a few minutes and try the website again. Or the server may be down. If the problem persists, contact the website administrator.

Application Error - Page_Error - Error HRESULT E_FAIL has been returned from a call to a COM component.

In this case, the normal Web page does not appear, just this error message. The cause may be that one or more of the GIS services that the Web site uses is not running. Contact tip@marc.org and ask the administrator to check that the services are running and accessible to the Web site.